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Training done right: Effective communication the key
Good training has always been important in the workplace, but today’s fast-paced and ever-changing world of work makes training more important than ever. Changing technology requires frequent skill...
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Promoting from within? Take care to ease transition for new supervisors
It may seem a no-brainer for an employer looking to fill a supervisory position to offer the job to one of the nonsupervisory stars in the organization. Promoting from within can be a smart choice for...
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Up-to-date handbook a vital tool for onboarding, training, and more
Employees and their supervisors need to know the rules, and handbooks need to communicate that information. But getting the most from a handbook means putting it to work in onboarding new employees,...
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Make employee training worth it, not wasteful
by Brad Federman British-Canadian author Elizabeth Thornton once said, “Objective leaders identify their unproductive mental models and tweak them for greater effectiveness.” The same can be said for...
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HR has role to play in building better supervisors
When human resources professionals ponder what would make their jobs easier, having effective supervisors is likely high on the list. But what can HR do to help build better supervisors? Author and...
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Resolve to make 2017 better than years past
by Jodi R. Bohr As we put another year is in the books and look toward the promise of a new year, we may make (and hopefully keep) personal resolutions. But as HR professionals, we ought to make...
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EEOC report calls for reboot of employer antiharassment efforts
by Leslie Silverman Over a 15-month period, Equal Employment Opportunity Commission (EEOC) Commissioners Victoria Lipnic and Chai Feldblum led a task force focused on understanding and preventing...
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Questioning employees about prescription drugs that could affect performance...
by Joshua W. Solberg Employers often have policies and procedures (frequently included in a drug-testing policy) that require their employees to disclose the lawful use of prescription drugs (i.e., per...
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The 3 essential areas of supervisor training
by Jason Ritchie It’s imperative that you train your supervisors on key workforce management topics. Here are three compliance areas that should top your training list. Knowing company policy and...
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Survey shows HR plays key role in employer training efforts
Few dispute the importance of developing a workforce full of well-trained employees. But no matter how carefully workers are recruited and hired, most employers realize not everybody lands in a new job...
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Worried about ‘quickie election’ rule? Attorneys urge supervisor training
The much ballyhooed National Labor Relations Board (NLRB) rule shortening the process leading up to unionization elections is now in force, leaving employers scrambling to figure out how best to...
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‘Tis the season: resolutions for the new year
by Leslie Bakken Oliver It’s that time again, when many of us take inventory of the past year and make resolutions for the coming year—for example, to do better, work smarter, become more efficient, or...
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Workplace communication: It’s more than just talking
Everybody knows the importance of effective communication in the workplace. Achieving it, though, can be tricky. Some people speak without listening. Others find themselves too distracted to understand...
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Get involved or steer clear? What’s HR to do when complaints roll in?
Ahh, the human resources department. The place where compassionate, friendly people solve problems in the workplace. A place filled with intelligent professionals uniquely qualified to turn conflict...
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Quickie election rules are coming—are your managers and supervisors ready?
by Robert M. Vercruysse In February 2014, the National Labor Relations Board (NLRB) once again announced that it was going to change the rules for Board-conducted elections. This time, there is a...
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Do you want bosses or leaders? Getting the most from managers
Bosses come in various forms. Some rule with an iron hand, others take instructions from on high and then make sure the orders are carried out by underlings, and others truly inspire everyone on their...
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Keeping bad bosses at bay: How HR can make a difference
It’s an HR nightmare. A boss pressures an employee to lie, cheat, and steal as part of the job. Maybe that same boss also routinely yells and curses at employees or makes them work uncompensated...
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Giving thanks: an employment lawyer’s list
by Richard Rainey As the holidays approach, we’ll gather with loved ones and hopefully have a chance to reflect on what we’re thankful for in our personal lives. In keeping with that tradition, we’ve...
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Employers: Be prepared for an EEOC lawsuit
by Kevin J. Skelly Employers sued by the Equal Employment Opportunity Commission (EEOC) often face more challenging demands for discovery and settlement agreements than companies facing lawsuits filed...
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Finding a cure for bad bosses
Horror stories abound of bad bosses. Some are bullies, others inept, still others well-meaning but ineffective. Whatever the reason, bad bosses damage productivity and morale. They also take a toll on...
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